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<p><span style="font-size: 16px;">We&#x2019;ve got you covered! All of our products come with a 12-month warranty. If your item is defective within this period, we&#x2019;ll happily replace it at no extra cost.</span></p>

We’ve got you covered! All of our products come with a 12-month warranty. If your item is defective within this period, we’ll happily replace it at no extra cost.

What is the warranty period for products?

Orders and products

How do I track my order?

How long does delivery take?

How much does shipping cost?

Do you ship worldwide?

Do you offer expedited shipping?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Shipping

Can I change my shipping address?

What do I do if I receive the wrong item in my order?

Can I cancel my order?

What payment methods do you accept?

Can I edit or add anything to my order?

What’s your return policy?

How do I make a return?

My toy isn't working properly.

What is your privacy policy?

How does Nancy use my data?

Why does my bank statement show “Care & Bloom” instead of Nancy?

Will anyone know what I purchased?

I don’t recognize this charge — what should I do?

Can I get an invoice with the actual product details?

Billing, privacy and security

What is the warranty period for products?Updated 5 months ago