Shipping
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details right away. This email will include an expected delivery timeframe. After we process your order and the products arrive in your destination c
How long does delivery take?
Delivery times vary depending on where you are and the shipping method selected. • US customers: We offer fast shipping which delivers within 1-2 business days, and slower shipping takes around 3-7 business days. • International friends: Typically ar
How much does shipping cost?
We offer free standard shipping on orders over US$65. Shipping fees will be calculated and displayed at checkout.
Do you ship worldwide?
We do ship to most countries, however, there are a few that we are unable to send to. To review the destinations we currently don't ship to, please see below:. Please note that international shipments can take around 7-10 days.
Do you offer expedited shipping?
No, we do not currently offer expedited shipping options. However, we understand the eagerness to receive and try your products quickly and are actively working to implement faster shipping solutions worldwide. Stay tuned as we develop new delivery o
What do I do if my item(s) arrives damaged?
We’re sorry your item(s) have been damaged, we are just as disappointed as you are about this! However, it is possible that some items break during shipment and we’ll do our best to help. Please email our team with a video of your damaged item along
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship