Billing, privacy and security
What is your privacy policy?
We care about your privacy and want to help you understand how we collect, use, and share your personal information. It's a pretty long read, but our Privacy Policy tells you exactly how we may use your data and what we do to keep that data safe at a
How does Nancy use my data?
Nancy will most definitely not, under any circumstances, sell your data to a third party. We only use your data for marketing purposes of our own, for example sending you email offers when you sign up for emails or asking you to leave a review of our
Why does my bank statement show “Care & Bloom” instead of Nancy?
For your privacy, all orders are billed under our parent entity “Care & Bloom.” This ensures purchases remain discreet and private.
Will anyone know what I purchased?
No. Your statement will only show “Care & Bloom” — not the product name or our brand.
I don’t recognize this charge — what should I do?
If you placed an order with us, “Care & Bloom” is the billing name that will appear. If you’re unsure, please reach out to our support team with your order number, and we’ll confirm right away.
Can I get an invoice with the actual product details?
Of course. While your bank statement stays discreet, we can always provide an invoice showing your purchased items for your records.